Our Water Utilities employees are committed to providing superior drinking water as well as timely and outstanding customer service. If you have any questions, comments, or concerns please do not hesitate to contact me or a member of our staff.
Water Distribution
The water distribution system ranges in size from two-inches in diameter to eight inches in diameter. Static water pressure on the system ranges from 35 psi to 125 psi.
All mains and appurtenances are installed in accordance with applicable codes adopted by the City Council. Actual construction is performed by the City or private contractors as circumstances warrant.
Installation of water connection (taps) and service connections from the main to a point outside of the meter set is performed by employees of the Water Department or a contractor approved by the Director of Public Works and Water Utilities.
A charge is made by the Department for each new tapping of the water mains for a connection. This charge is determined by the size of the connection and the size of the meter.
The department bears full responsibility for maintenance of the water distribution system through the customer’s meter. The property owner is responsible for remedies of water problems on private property.
Monday-Friday 8:00 a.m. to 5:00 p.m 
City Hall Phone (830) 693-3830