The function of this department is to safely and efficiently collect and transport spent wastewater from the residences, businesses, and industries, from the point of use to the point of treatment. This is accomplished by an effective team of employees operating within State, Federal, and local rules and regulations.
The department is responsible for making repairs to the system pipelines and appurtenances, performing preventative maintenance cleaning, adjusting manholes, cleanouts, and other components with cost efficiency and service infiltration admitted to the system to reduce treatment costs and increase efficiency. The department personnel also maintain safety standards for trench and confined space entry to the sewers and protect public health by reducing sewer spills. Installation of sewer connections (taps) and service connections from the main to the property line or point of user connection is also performed only by employees of the Department of Water Utilities or a contractor approved by the Department.